I find it (almost) embarrassing to say that my children (now
23 and 21) are much more comfortable pumping their own gas than I am to this
day. Of course, to be fair, my children
would have no idea what to do if an attendant came rushing out to fill up their
tank, clean their windshield and check their oil. The experience might actually scare them so
that they would drive away (lol). For
me, however, I would be thrilled to see them and happily roll down my window to
say, “Fill ‘er up”. Perhaps, a trip to Winslow, Maine, is in order. http://www.onlinesentinel.com/news/jands-oil-bucks-full-service-trend_2012-09-01.html
Wednesday, February 13, 2013
. . . Filling Your Gas Tank Was a Real Customer Experience?
It is hard to imagine that there will ever come a time that
I will no longer miss full-service gas stations, but none more than on cold
days, especially cold, windy and rainy days.
Remember when you pulled into your favorite gas station, an attendant
came rushing out to hear the familiar “fill ‘er up”. (Yes, having been raised in an all-male
household, I actually used that phrase. lol)
The attendant did not only pump your gas, he also cleaned your windshield and
checked your oil. Oh, how I truly miss those
days and would love to say, "and keep the change" again.
The first time I remember being acutely aware of the fact
that the services of the full-service gas station were affecting my wallet was
the summer of 1984 in Virginia Beach.
Cruising Atlantic Boulevard one night with a friend in my latest Mazda
RX7, I pulled into an Exxon station and said, “Fill ‘er up”. Until that night, I had never given a single passing
thought to pumping my own gas even though the option to receive a discount for “self-service”
had been around for some time. Frankly,
just the thought of it caused me to cringe, as the last thing I wanted to do
was arrive somewhere smelling like gasoline.
I can still remember the attendant that night telling me that had I pumped my own gas, I would have saved $5. While the savings did strike a chord with me, I refused to conform and
continued to find full service gas stations in the years to come.
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